STEPUP JOINTS
Frequently Asked Questions (FAQ)
Your Questions. Our Expertise. Honest, science-backed answers.
Answers you can trust
Ortho & Surgery1. How do I know if I need knee replacement surgery?⌄
You may need knee replacement if pain limits daily activities, you experience night pain or stiffness, and X-rays show severe arthritis or deformity. Our doctors evaluate clinical findings and imaging before recommending surgery — never by default.
Ortho & Surgery2. What’s the difference between partial and total knee replacement?⌄
Partial Knee Replacement: Replaces only one damaged compartment, preserving natural bone and ligaments.
Total Knee Replacement: Replaces the entire joint surface for advanced arthritis.
Your doctor will decide based on the extent of damage and lifestyle needs.
Total Knee Replacement: Replaces the entire joint surface for advanced arthritis.
Your doctor will decide based on the extent of damage and lifestyle needs.
Ortho & Surgery3. What is robotic knee replacement and how is it better?⌄
Robotic knee replacement uses digital mapping and robotic guidance for precise implant positioning. Benefits include better alignment, more natural feel, potentially longer implant life, and quicker recovery.
Ortho & Surgery4. How long will my knee or hip implant last?⌄
Modern implants are highly durable — most last 15–20 years or more, depending on activity levels, weight, and bone health.
Ortho & Surgery5. When can I walk after surgery?⌄
Most patients walk within 24–48 hours post-surgery under supervision. Our integrated physiotherapy ensures safe, early mobility.
Ortho & Surgery6. Is knee or hip replacement painful?⌄
With modern anesthesia and pain-control techniques, pain is well-managed. Mild discomfort during rehab is expected but steadily improves.
Ortho & Surgery7. What is the cost of joint replacement surgery?⌄
Total Knee Replacement: ₹2.5 lakh per knee
Robotic Knee Replacement: ₹3 lakh per knee
Total Hip Replacement: ₹2.5 lakh per hip
Includes surgery, implants, and post‑op physiotherapy.
Robotic Knee Replacement: ₹3 lakh per knee
Total Hip Replacement: ₹2.5 lakh per hip
Includes surgery, implants, and post‑op physiotherapy.
Ortho & Surgery8. How long will I stay in the hospital?⌄
Most patients are discharged within 2–4 days post-surgery. Recovery continues through guided rehab, at the centre or at home.
Ortho & Surgery9. What if I’ve had a previous replacement and it’s not working well?⌄
We specialize in Revision Joint Replacement for failed or painful implants. These procedures are complex but often restore excellent function when done at a specialized centre like ours.
Ortho & Surgery10. What are the risks after surgery?⌄
Common risks include infection, stiffness, or clot formation — all minimized through sterile techniques, antibiotics, and early mobilization.
Physio & Rehab11. When should I start physiotherapy after surgery?⌄
Usually within 24–48 hours. Early physiotherapy helps reduce stiffness and rebuild strength faster.
Physio & Rehab12. Can I do physiotherapy at home?⌄
Yes. Our home physiotherapy team provides supervised sessions at your doorstep with continuous feedback to your doctor. Choose individual sessions or value packages (15, 30, or 45 sessions).
Physio & Rehab13. How many sessions will I need?⌄
Depends on your condition: Post‑surgery 4–8 weeks • Preventive/mobility 8 weeks • Sports injuries 6–12 weeks. Your physiotherapist customizes your plan.
Physio & Rehab14. Do I need physiotherapy if I’m not injured?⌄
Yes — preventive physiotherapy corrects posture, improves strength, and prevents injuries before they happen. Our 8‑week preventive rehab program (₹30,000) is designed for exactly that.
Physio & Rehab15. Is physiotherapy painful?⌄
Mild soreness is normal as muscles regain strength, but therapy should never be unbearable. Our experts balance comfort with progress.
Preventive & Performance16. What is preventive rehabilitation?⌄
A science-based program combining movement screening, posture correction, strength training, and lifestyle advice to prevent pain before it starts.
Preventive & Performance17. Can StepUp Joints help athletes and sportspersons?⌄
Absolutely. We offer Sports Physiotherapy, Performance Psychology, and Nutrition Coaching for athletes — ensuring complete physical and mental conditioning.
Preventive & Performance18. What is performance psychology?⌄
Mental training for focus, resilience, and confidence. Our certified sports psychologist helps enhance motivation, overcome anxiety, and recover faster after injuries.
Preventive & Performance19. Do you offer diet or nutrition programs?⌄
Yes — our Clinical Nutrition & Lifestyle Medicine service provides post‑surgery healing diets, weight management, and anti‑inflammatory plans under medical supervision.
Preventive & Performance20. I’m not an athlete, but I want to move better — which program is for me?⌄
Our Preventive Mobility Program (₹30,000 for 8 weeks) is ideal for professionals aged 30–55 who want to improve posture, flexibility, and long‑term joint health.
Women & Senior21. Do you have women-focused physiotherapy programs?⌄
Yes — our Women’s Musculoskeletal & Postpartum Rehab program supports recovery after childbirth, pelvic health, menopause, and sports injuries in women.
Women & Senior22. Do you treat neurological or elderly patients?⌄
Yes, through our Neuro & Geriatric Rehabilitation unit — offering gait, balance, and strength training for stroke, Parkinson’s, and senior mobility.
Women & Senior23. Are home visits available for elderly or neuro patients?⌄
Yes. Our physiotherapists provide home sessions with full communication to our rehab team.
Experience & Process24. Why should I choose StepUp Joints?⌄
Everything under one roof — AIIMS‑trained orthopaedic surgeons, in‑house physiotherapy & wellness experts, coordinated personal care, premium experience with low wait times, and evidence‑based protocols.
Experience & Process25. How do I book an appointment?⌄
📞 Call our centre • 💬 WhatsApp • 🌐 Use the “Book Now” form on our website. Same‑day and next‑day slots often available.
Experience & Process26. Do you offer teleconsultations?⌄
Yes. Secure online consultations and video assessments for remote patients.
Experience & Process27. Is StepUp Joints covered by insurance?⌄
Yes, we support major insurance networks. Coordinators assist with documentation and approvals.
Experience & Process28. What payment methods do you accept?⌄
All major debit/credit cards, UPI, net banking, and bank transfers.
Experience & Process29. Where are you located?⌄
📍 StepUp Joints, Delhi NCR (full address on Contact page). Easy access from Gurgaon, South Delhi, and Noida.
Experience & Process30. What are your operating hours?⌄
Monday–Saturday: 9 AM – 8 PM • Sunday: By Appointment Only.