Privacy Policy – StepUp Joints
At StepUp Joints, accessible from www.stepupjoints.com, the privacy of our visitors and patients is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect the following information:
Name, phone number, email address
Age, gender, and medical history voluntarily provided
Appointment and consultation details
Limited payment information processed securely by third-party payment gateways
(We do not store full card / UPI details.)
2. How We Use Your Information
We use your information to:
Book, manage, and confirm appointments
Provide medical care and consultation services
Maintain records and improve service quality
Communicate regarding appointments, reports, or updates
Improve website functionality and performance
Fulfil legal and regulatory requirements
3. Data Protection
We follow reasonable and standard security practices to protect your data.
However, please note that no electronic transmission over the internet is completely secure.
4. Sharing of Data
We do not sell or rent your personal information.
Data may be shared only with:
Authorized doctors and clinical staff
Payment gateway service providers
Legal or regulatory authorities, when required by law
All third parties are expected to maintain confidentiality.
5. Cookies
Our website uses cookies to:
Enhance your browsing experience
Understand website traffic and user behaviour
You may disable cookies through your browser settings, though some features may not function properly.
6. Your Rights
You may request to:
Access the personal data we hold about you
Correct inaccurate information
Request deletion of data (subject to medical record retention laws)
7. Consent
By using our website or services, you consent to this Privacy Policy.
8. Contact Us
For any privacy-related questions or concerns, you may contact us at:
📧 Email: info@stepupjoints.com
📞 Phone: +91-7042787560